We would like for you to pay us within ten days of ordering. We'll send you a reminder if we don't receive payment after seven or eight days. IF YOU GET A REMINDER MESSAGE, PLEASE ANSWER IT. If you don't answer the reminder, we'll assume you don't want the item and we'll put it back on the web. Then, someone else will order it. If your check, then, comes in the mail late, it is a hassle for everyone.
Please don't order things you don't intend to buy. If you drive your car into a tree, or your refrigerator blows up, or your daughter announces that she's getting married, and you decide to tighten your belt for awhile, PLEASE SEND A NOTE to tell us that you won't be paying for your order. If you are a "no pay" twice, we reserve the right not to deal with you anymore.
Please don't just send us money! That is, please wait until your order is confirmed before you send a check or go to PayPal. First, we need to figure out your shipping costs and give you a total. Second, someone else may have just ordered the item you want. Since nearly all of our merchandise is one-of-a -kind, at least to us, we'll have to tell you that you just can't have that exquisite xyz. So, don't just send money!
We will refund an item's purchase price only if it does not match its description on the website, that is, if a tablecloth's dimensions were stated incorrectly, or if a piece of pottery had a flaw that was not described. In instances like these, you need to contact us within five days and explain your request. If we agree to accept the item for a refund, we must receive the item back within two weeks of our agreement.
We apologize if this sounds strict, but it is necessary. When people place orders, then want to return things because "I changed my mind," or "I decided I want something else," it is EXTREMELY expensive for us. If we are to keep our prices as low as possible, we cannot accept such returns.
In the case of a difference of opinion (that is, you think an item is not as described, but we don't agree,) we will gladly accept your return and provide you with a store credit for the amount of the item. Please notify us and return the item within the time line described above. Your store credit will be good for sixty days, starting at the date we send you a message of agreement.
Mint means perfect.
Excellent means an item has probably been used, but has no disfiguring holes, chips, cracks, stains, etc. The item may have been used and may show some normal signs of use.
Very good means that the item has some slight problem or problems, which I'll usually describe. If you need to know the exact problem, please ask.
For books, we use the standard book sellers' terms:
As new means just like you pulled it off the shelf at Barnes and Noble.
Fine means no problems that can be described.
Very good means that the item has some slight problem or problems, which I'll usually describe. If you need to know the exact problem, please ask.
If you need to know more details about an item's condition, please ask. We cannot accept returns because we wrote "excellent," and you thought "excellent" meant "mint."
If you are using a recent version of Microsoft Internet Explorer, you can also try the following:
Go to the "Tools" pull down menu on the top of the browser. Click on "Tools" and go to the bottom of the pull down menu and click on "Internet Options."
Click the "Privacy" tab and click the "Edit" button near the bottom. You will see a space to enter a web address. Enter Easy Street Antiques' web address "http://www.easystreetantiques.com" DON'T include the quotation marks. Click the "Allow" button. Please make sure you spelled the web address correctly! Now click on the "OK" You will be returned to the previous screen. Please click "OK" again and you are finished. Close your browser.
Now launch your browser again and try your order. Our shopping cart should work now.
